Who we are
We specialize in providing flat rate computer repair and consulting services to home and small business users. The owner is a working IT (Information Technology) professional with over 25 years experience with PC’s, Midrange and Mainframe computers starting in 1978. Some of the owners employers include: Mercantile Bank 1978 – 1985, Citicorp 1985-1992, May Department Stores (Famous Barr) 1992-1995, General American Life Insurance (now part of Met Life) 1995-2000, Anheuser Busch since 2000. These companies won’t trust just anyone with their multimillion dollar business critical systems, why should you?
What we do Different
What may seem like a small problem can sometimes take many hours to fix. Don't pay never ending hourly rates of $75 to $90 per hour while a teenager sent out by a repair company or big box store tinkers at your expense! Our flat fee per service pricing and technical expertise protects you from astronomical repair bills. You should not have to pay high hourly rates for incompetent teenage salesmen masquerading as technicians. Now you can afford an experienced IT professional. 100% money back guarantee - If we can’t fix your system to your satisfaction, you pay nothing has earned us lots of referral and repeat business. Services are by appointment only and we are often fully booked with repair appointments. Your patience will save you money and ensure you get expert service.
Virus and Spyware Removal
You hear about it in the news and unless you have taken precautions or are very lucky, you are probably being affected by it personally. Viruses, Trojans, Worms, Root kits, Adware and Spyware are constantly attacking your unprotected computer while you are on the internet. It is not uncommon for a machine to have over a hundred of these menaces slowing down and taking control of your computer. We will remove the offending infestation for a $119.00 flat fee. The flat fee includes backing up and restoring up to 10 Gigabytes of data should re-imaging be necessary. We can also leave behind some free software tools to help keep Viruses, Addware and Spyware at bay. We recommend AVG Antivirus to reduce exposure to the threats which abound on the internet. Download it here: http://free.avg.com/download-file-stb-afe
New Computer System Setup
Are you intimidated by the thought of hooking everything up? What if something doesn’t work? We can come to your location and do it for you. We also stock basic items like printer cables, network cables, and wireless routers at prices much less than the big box stores for the convenience of our customers. Call us ahead of time and let us save you time, money and aggravation. Most home set ups can be completed in under 2 hours. We can set up your hardware, your email, and internet connection and test everything for proper operation. If you are replacing an older system, we can transfer your data to the new machine in home at hourly rates, or in the shop for a $60.00 flat fee.
Any Brand Desktop/Laptop - General Repair Services
We can fix any brand of Personal Computer, (Dell, Compaq/HP, IBM, Acer/Gateway, Toshiba, Sony and any other MS/Windows based computer). In shop problem diagnosis is free. If you choose to have repairs made, we will quote you a repair price prior performing any work so you won’t be surprised by an unreasonable repair bill. On-site service is billed at our hourly rate, Flat fee services are performed at our repair facility. Trip fees will apply for locations not within 15 miles of Columbia Illinois. Feel free to ask us any technical questions you may have while we are on site. We want to earn your trust and your future business.
Software Services / Tune Ups - Fixes most software problems or sluggish system response issues
Want to upgrade to Windows 7 to take advantage of its new user interface and enhanced multimedia and networking features. We can help. Is your system slow, taking longer than two minutes to start up? Cleaning up software problems and adjusting system settings can restore an old computer to like new performance. If you really want to clean things up, many experts recommend reloading Windows from scratch on a freshly partitioned and formatted disk. A daunting process to be sure, but the best fix to restore like new performance. We will perform this service in our repair facility for a flat fee of $119.00. The flat fee includes backing up and restoring up to 10 Gigabytes of data. If you want to do this yourself, be sure to set aside at least two full days, and you will need it and have a working computer, working internet access to download drivers, and an external storage device to back up data.
Networking and Hardware Upgrade Services
We can help you set up a small home or business network to share a broadband DSL or Cable internet connection. How about going wireless? High speed wireless networking is the best solution for Notebook, Netbooks, and desktops where it is inconvenient to run a cable. Want to install upgraded components (High resolution video cards, more memory, DVD or Blue Ray burner). Need a larger hard disk to store music, video, and digital photos? We quickly can move your operating system and data to the new faster drive to speed up your system. We can install the equipment you need for a competitive flat rate. Most internal hardware upgrades will cost less than $50 plus parts. Plus, we can provide you with or direct you to low priced brand name parts so you won’t have to wait for rebates to get a great deal. We don’t mark up our parts so the savings are passed on to you.
You should expect reliable courteous professional service. Accept nothing less. We have been your neighbor in Columbia, Illinois since 1980 and believe in doing business the old fashioned way, with honesty and integrity. If we can’t solve your problem, you will not be billed. Thanks for your time and consideration.
TTR Data Recovery is Schaumburg’s top hard drive data recovery company. We offer SSD data recovery, HDD data recovery and RAID data recovery to individuals and businesses alike in Schaumburg.
SMaRT offers a unique blend of qualified analysts and technicians, streamlined processes and cutting-edge technology to maintain and protect your IT assets. We understand that every business has uniqu